Intraoffice Communications Come Under Scrutiny of Clients and Courts

 Posted by at 2:36 pm  Uncategorized  Comments Off on Intraoffice Communications Come Under Scrutiny of Clients and Courts
Dec 092015

Intraoffice communications between members of a law firm frequently result in excessive fees and bill padding.  Although occasional intraoffice emails, phone calls, meetings and memos are essential, billing for communications between members of the same firm should be extremely limited.  Such communications should only occur where strategic case discussions are necessary and vital to the case. Many times, intraoffice communications are billed to the client where the subject of such communications is not substantive in matter. Examples of unnecessary intraoffice communications include assigning tasks, providing an update on the status of a task, or following up on the status of a task. Additional scrutiny is warranted where internal communications represent a significant portion of the total billings. Where a bill is littered with entries for non-strategic internal communications, the fees quickly escalate. Because of the risk of bill padding resulting from these communications, billing for internal communications is disfavored by clients of law firms. In fact, many outside counsel billing guidelines prohibit intraoffice communications completely, without even allowing an exception for the rare occasion of essential case discussions.

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